The Business English – Level 1 course is designed for learners who need basic English skills for the workplace. This course focuses on essential business vocabulary, simple sentence structures, and fundamental communication skills for professional settings. Through practical exercises and role-plays students will learn how to interact confidently in office environments, customer service situations, and professional conversations. Who is this course for? ✅ Professionals who work or will be working in an English-speaking business environment but have limited English skills. ✅ Students and job seekers who want to prepare for English-speaking workplaces. ✅ Anyone looking to develop basic business communication skills. What will you learn? How to introduce yourself professionally. How to greet and communicate with colleagues and clients. How to make small talk and engage in workplace conversations. How to handle emails, phone calls, and office interactions. How to ask for and provide information clearly and politely.
| Unit Number | Title | Description | Materials |
|---|---|---|---|
| 1 | Introducing Yourself in a Business Setting | ||
| 2 | Greeting Clients and Colleagues | ||
| 3 | Talking About Your Job and Responsibilities | ||
| 4 | Making Small Talk at Work | ||
| 5 | Telephone Etiquette: Answering and Making Calls | ||
| 6 | Scheduling Meetings and Appointments | ||
| 7 | Welcoming a Visiting Client | ||
| 8 | Describing my Office | ||
| 9 | Giving and Asking for Directions in the Office | ||
| 10 | Making Simple Requests and Offers | ||
| 11 | Writing Basic Business Emails | ||
| 12 | Review Lesson | ||
| 13 | Understanding and Using Polite Language in Business | ||
| 14 | Talking About Daily Work Routines | ||
| 15 | Making and Responding to Invitations | ||
| 16 | Asking for and Giving Clarification | ||
| 17 | Placing and Taking Orders (Basic Customer Service Skills) | ||
| 18 | Handling Common Workplace Situations (e.g., Late to Work, Sick Leave) | ||
| 18 | Modal Verbs for Ability and Obligation (Can, Could, Must, Should) | ||
| 19 | Talking About Company Products and Services | ||
| 20 | Introducing a Colleague or a Team Member | ||
| 21 | Giving and Understanding Simple Instructions | ||
| 22 | Talking About Office Equipment and Supplies | ||
| 23 | Apologizing and Expressing Regret in a Business Context | ||
| 23 | Talking About Schedules and Deadlines (Extra)) | ||
| 24 | Review Lesson |
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